Quality

It is essential that all processes we control work efficiently and that all of our divisions are working together to ensure we can be your one-stop solution for all your engineering demands. 

INSPECTION

We invest heavily in our inspection processes. Here at the Impress Group, we understand the importance of getting the component delivered on time, right first time, every time.

We have developed our internal systems to ensure that components we supply are to world class standards.

Our inspection department has;

  • The latest in CNC CMM technology
  • Shadow Graphs
  • Gauge Maker (Hardware and Software)
  • Image dimension measurement systems

We ensure that all components go through rigorous inspection before despatch. 

We can supply full documentation packages with up to 100% dimensional inspection reports or just a certificate of compliance depending on your requirements.

As well as a dedicated inspection department we ensure our commitment to quality is communicated throughout the organisation at all levels.

QUALITY SYSTEM

Operating with our UKAS, ISO, British Standards approved quality system our QA department ensures the service we supply is world class.

BSI approval ensures our quality management system goes through vigorous periodic inspections to ensure we are getting the best from our current process and procedures.

We understand that BSI approval indicates our commitment to quality and we see the BSI brand as one of the world leading quality assurance companies.

CONTINUOUS IMPROVEMENT

We are always looking for ways to improve our services and internal processes in order that you the customer get the best possible service from us.

We welcome new ideas, customer audits are an ideal opportunity to not only ensure compliance of our systems and processes but to get an external confirmation regarding how resilient they are.

We seek continual improvement through periodic audits, research and develop new improved ways to increase efficiency, customer satisfaction and reduce costs.

STAFF DEVELOPMENT

We are committed to supplying all our customers the very best possible service and to achieve this we ensure we have the very best team working with us.

Here at the Impress Group, we are dedicated to providing all staff with the training needed to enhance their skills and offer support in personal development. We also work alongside external agencies offering continual apprentice schemes which allow us to develop our future employ.

If you require any further information on Quality or would like a quotation please don’t hesitate to call our sales team today on 0191 414 8901 or Email: sales@impressltd.co.uk for further information.